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Information For Travel Agents |
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 Booking Procedure
To make a client reservation, simply complete the online booking form "Book Now" or e-mail or fax us your complete agency information along with the client's names as on their passports, trip name, date and category desired. We will e-mail your confirmation within 24-hours during business days. The confirmation will include all information along with an online link for payments by credit card. You usually have 7 days in which to submit the payment. If you prefer to mail a check, your commission may be deducted from the final payment. Prior to payment, be sure you have read and explained our Terms & Conditions to your client.
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Commissions
All bona fide travel agents receive the industry standard commission with increased percentages on groups and based on your annual volume with Sterling Vacations. Contact us for a copy of details.
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Credit Card Acceptance and Payments
We accept all credit cards, e-checks, debit card or bank transfers through the global leader of secure online payments,  . No account with PayPal is necessary. With our electronic confirmation, you will receive an online invoice link for the appropriate payment amount . To input the online information, click on the link and follow the instructions. Note: be sure to follow the appropriate instructions for either having or NOT having, a verified PayPal account. We also accept personal or agency checks. If you have difficulty with paying via our online link, we will also accept Visa or Mastercard directly with submission of a signed Sterling Vacations Credit Card Authorization Form.
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Automatic "Any Reason" Cancellation Waiver
We include in all individual client or FAM bookings, our worry-free Cancellation Waiver Protection. This waiver allows you or your clients to cancel for ANY REASON, if you notify us in writing more than 21 days prior to departure. With such verification, you will receive a full refund less the $49 per person waiver fee which is deducted from the refund. Cancellation in the last 21 days is subject to a 100% penalty. This waiver does not replace full third-party Travel Insurance, which usually includes other coverages such as: trip interruption, baggage coverage, medical and death benefits, and cancellation protection due to illness. Protect yourself or your clients with full travel insurance. If you do not offer it, you can conveniently get quotes and purchase through our supplier: Travel Safe. |
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FAMs
Sterling Vacations believes in the value of familiarization
trips in educating travel agents about both the destination,
and our company. Knowing the complexity of today's agency environment and to make these fams available to as many selling travel agents as possible, we accept all valid travel agent ID cards as qualification for the agent rate; and for your additional benefit, we always welcome companions
accompanying you at the reasonable companion rate. Offers |
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Groups
Boost your commissions and earn free travel for
yourself, by booking a group on any of the pre-designed itineraries
on our website. Or you can request Sterling to design an itinerary to meet your group's needs. It only takes 15 full-fare paying passengers
to qualify for group rates and a free tour conductor. We'll even design a professional, colorful PDF flyer, which you can distribute to help promote sales. E-mail or call for details about group requirements and procedures.
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